Privacy Policy
Last updated: July 28, 2025
At All About Lotto Pty Ltd ("we", "our", or "us"), we are committed to protecting the privacy of individuals in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
1. What Information We Collect
We may collect personal information that is necessary for us to provide our services to you, including but not limited to:
- Full name
- Contact details (email address, phone number)
- Date of birth (to verify age eligibility)
- Account login credentials
- Payment and transaction information
- Device and usage data (IP address, browser type, interactions)
2. How We Collect Your Information
We collect your personal information directly from you when you:
- Register an account
- Make a purchase or enter a draw
- Contact our support team
- Subscribe to our emails or promotions
- Use our website or mobile application
3. Why We Collect It
We collect and use your personal information for the following purposes:
- To process transactions and verify ticket purchases
- To verify your identity and age (18+ only)
- To communicate with you about account activity or changes
- To provide you with marketing (with your consent)
- To comply with legal obligations
- To improve our website and services
4. How We Store and Secure Your Data
Your data is securely stored in Australia and/or with trusted providers that comply with the Privacy Act. We use a range of industry-standard security measures including data encryption, secure servers, and firewalls to protect your personal information.
5. Sharing Your Information
We may share your personal information with third parties under the following circumstances:
- With government regulators, as required by law
- With service providers that help us operate (e.g. payment processors, hosting)
- With law enforcement, if legally required
6. Your Rights
You have the right to access, update, or delete your personal information. You may also request a copy of the data we hold about you. To exercise these rights, contact our privacy team at [email protected].
7. Cookies & Tracking
Our website uses cookies to enhance your experience, remember your preferences, and monitor website performance. You can manage your cookie preferences in your browser settings. For more, please see our Cookie Policy.
8. Children Under 18
All About Lotto is intended strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will take effect when posted on this page. Please review it periodically to stay informed.
10. Contact Us
If you have any questions or concerns about your privacy, please contact our team at:
Email: [email protected]
Phone: +61 493 550 100
Post: 565 Little Lonsdale St, Melbourne VIC 3000
Play Smart. Play Safe. Always Responsible.
At All About Lotto, we believe lotto should be fun — never harmful. We encourage all players to stay in control, set limits, and seek help if they feel their play is no longer just for entertainment.

Need support? Call 1800 858 858 for free, confidential help 24/7 or visit responsiblegambling.vic.gov.au

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